Tuesday, June 10, 2008

Royal Mail and QR Code

Update: I was looking, I guess I should have said, to learn more about RM's use of QR. I mean, they do. As does the USPS... and FedEx, UPS... DHL. QR is common as can be, and it's meter-printed on just about any piece of mail you might pick up these days, nevermind parcels.
So, like, somebody at the RM ought to know something about it... and surely someone (lots and lots of folks) do... I just didn't get connected to the guy who knows the guys who know.

I sent an inquiry out to Royal Mail, looking to learn more about QR. Royal Mail wrote back to me, and suggested I google it:


Dear Mr Evans,

Thank you for your e-mail.

I apologise for the delay in replying but your email went to Royal Mail
Customer Services and they have forwarded it to us and it has now reached
the Website Helpdesk.

I am sorry but Royal Mail do have any information available 2-D ('quick
code')to give to customers.

Please try going to www.google.co.uk and type in "2-D('quick code')"
without the quote marks and you will find nearly 260,000 search results. I
am sure some of them will be of help to you.

If you have any further questions regarding the website,
please email at contactus@royalmail.com and quote your
reference number (RM0317-4398) in the subject. You can also
contact us by phone on 0845 60 60 406 from 08:00 - 18:00
Monday to Friday.

We hope you enjoy using our site and we look forward to your
next visit.


Website Helpdesk


Royal Mail is a trading name of Royal Mail Group plc. Registered in
England and Wales. Registered number 4138203. Registered office at 148 Old
Street, LONDON EC1V 9HQ.

Mae'r Post Brenhinol yn un o enwau masnachu Grwp y Post Brenhinol ccc.
Cofrestrwyd yng Nghymru a Lloegr. Rhif cofrestredig 4138203. Swyddfa
gofrestredig 148 Old Street LLUNDAIN EC1V 9HQ.

Royal Mail Group Limited registered in England and Wales registered number
4138203 registered office 148 Old Street London EC1V 9HQ

This email and any attachments are confidential and intended for the
addressee only. If you are not the named recipient, you must not use,
disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then
delete this email from your system.