reference sweetness

is finding the exact set of statistics you need in Opposing Viewpoints Resource Center very quickly rather than digging through Lexis-Nexis tables for an hour, and teaching a patron how to do it for himself. Ah yes, so sweet it needs a bitter shot to chase.









Now that's what I call librarianship.

tax time

Ref desk duty: to say, sorry, I can't do your taxes for you...